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Brittany Maids

Training

Training ensures that Brittany Maids staff are knowledgeable and customer oriented

New employees are trained and supervised:

 

  • 40 hours of one-on-one training with a Brittany Maids Training Supervisor, who provides individualized instruction and correction
  • Must pass a detailed test after the 40-hour training period
  • Monitored daily to make sure their work ethic, the quality of their work and their attitude meet Brittany Maids standards
  • Always paired with experienced supervisors when in a home

 

All employees receive ongoing in-service training and supervision:

 

  • 2½ hours or more of training spread through out the week covers cleaning products and equipment, cleaning techniques, safety, interpersonal skills and customer service
  • An experienced supervisor leads every team
  • Management staff make unscheduled, on-site visits to check out the quality of employees’ work
  • Customers are able to provide feedback easily and that feedback is shared with the employee
Why Training Matters

While most of us know how to clean a house, there is an art and a science to cleaning a home consistently, effectively and safely.

Don’t trust your home and your family’s safety to a neighborhood “cleaning lady” who has years of experience in cleaning houses. It takes professional training to assure that the cleaning is handled properly, safely and efficiently. 

Experience counts

Avoiding damage to surfaces is harder than it sounds

  • Vinegar will remove the polyurethane finish from your floors
  • Using the wrong vacuum cleaner on your oriental rugs will actually remove fibers from the rugs, causing real damage
  • Using window cleaner on sealed stone countertops removes the sealant, allowing liquids and dirt to penetrate the surface
The Brittany Maids teams know what’s safe and only use approved and tested methods for cleaning.